Job Description:

The Digital Business Automation Consultant is responsible for implementing BMC Software solutions at customer sites and developing/evolving best practices for delivery of BMC Digital Business Automation Solutions.

The Consultant’s primary responsibilities for the role are:

1. Responsible for leading and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients.
2. Understand how to apply technology to improve the operational effectiveness or efficiency of specific IT functions or applications.
3. Understand enterprise scale, integrated applications from a process/business perspective.
4. Implement, customize, and configure BMC products as part of a defined BMC Route to Value.
5. Integrate BMC products to each other and third-party applications.
6. Improve the quality and efficiency of the solutions delivered to BMC clients as a means to improve BMC business margins.
7. Accountable to client for achieving specific outcomes by delivering services as directed by the project manager and technical lead.

Success Behaviors

An individual contributor that:

1. Understands and can articulate how the BMC solutions align to the Customer’s needs.
2. Receives positive Customer feedback from BMC leadership, teams, peers, and sales groups.
3. Cultivates satisfied, repeat Customers.
4. Communicates and orchestrates actions effectively for project success (e.g. proactively mitigates risks before issues impact the project).
5. Complies with the project cadence required by PMO (e.g. regular status reporting on standard project indicators).
6. Escalates appropriately for issues impacting project delivery or Customer satisfaction, following process and policy.
7. Builds and maintains strong relationships with internal and external key stakeholders.
8. Continuously improves own skills and proactively seeks new learning and engagement opportunities.
9. Identifies new or emergent business opportunities with Customers and coordinates with BMC Account teams for follow up.
10. Achieves utilization target.
11. Contributes to BMC knowledge through participation in internal initiatives.
12. Executes projects in compliance with the processes and standards of BMC
13. Excellence delivery methodology.
14. Fulfills all Ethics and Compliance training and testing requirements to protect BMC interests and assets at all times.

Qualifications /Experience/Certifications:

1. Bachelor’s degree or equivalent experience.
2. 5(+) years of conversion experience with Output Manager (CA View/Deliver, Beta 92, CA-Bundl, LRS VPS, CA Dispatch, Control-M Output Manager).
3. 5(+) years using Output Manager (CA View/Deliver, Beta 92, CA-Bundl, LRS VPS, CA Dispatch, Control-M Output Manager).
4. 5(+) years of conversion experience with Tape (CA1, CA TLMS, Control-M Tape).
5. 5(+) years using Tape products (CA1, CA TLMS, Control-M Tape).
6. Operating systems – Mainframe, Windows, Linux, Unix.

Qualifications/Experience/Certifications (Desirable):

1. ITIL v3 Foundation.
2. Understanding of different software development methodologies (Waterfall, Agile, etc.)
3. SaaS experience.
4. Cloud Computing experience.
5. Exposure to and involvement with multiple simultaneous projects and cross team dependencies.
6. Project management skills.
7. Knowledge of BMC Output Management Solutions.
8. Control-M product certification.
9. Microsoft Project.
10. Knowledge of effective use of SharePoint, Salesforce and OpenAir.
11. Workload Automation product experience (CA7, CA-Jobtrac, CA-Scheduler, ASG Zeke, IBM TWS, CA-ESP).